Delivery Information
Shipping Options
We offer flexible delivery methods based on your location:
- Standard Home Delivery: 4-6 business days after order confirmation (20 USD fee, waived for orders over 150 USD)
- Express Delivery: 1-2 business days for orders placed before 6:30 PM (additional fee applies)
- Pickup Points/Lockers: Reduced fees for selected locations (not available in all regions)
Note: Remote areas (e.g., Micronesia, Northern Mariana Islands) may experience longer delays .
Global Shipping
We ship to 40+ countries including:
- Canada, Mexico, Japan
- Australia, New Zealand
- Singapore, Hong Kong
- UK, EU nations
- Select South American and African regions
Key Details
- Processing: Orders ship Monday-Friday (excluding holidays) from our Netherlands warehouse .
- Tracking: You’ll receive a shipment email with a tracking link. Monitor progress via “My Account”.
- Customs: Import taxes may apply depending on destination. These are the customer’s responsibility.
- Undeliverable Packages: Failed deliveries are automatically returned to our facility.
Special Notes
- High Season Delays: Expect extended processing during sales or holidays.
- Bank Fees: Cross-border transactions may incur additional charges from your bank .
- Age Restrictions: Some regions require recipients to be 18+.
For real-time shipping costs and estimated delivery, check your options at checkout.
Need assistance? Visit our Help Center at storiestops.com.
Policy updated: June 2025. Subject to change; check website for current terms.